Annex II.
Data processing information
Data processing information
Data processing information
Prepared within the framework of the contractual relationship between Syneo International Kft. (hereinafter referred to as the "Service Provider") and the Customer.
1. Data controller details
Service provider: Syneo International Ltd.
Headquarters: Kürtös utca 5., 9700 Szombathely
Company registration number: 18 09 115488
Tax number: 32173394-2-18
Represented by: Krisztián Vaskó
Email: info@syneo.hu
Person responsible for data processing: managing director
1. Data controller details
Service provider: Syneo International Ltd.
Headquarters: Kürtös utca 5., 9700 Szombathely
Company registration number: 18 09 115488
Tax number: 32173394-2-18
Represented by: Krisztián Vaskó
Email: info@syneo.hu
Person responsible for data processing: managing director
2. Purpose of data processing
The purpose of data processing is to fulfill the contract between the Service Provider and the Customer, in particular:
- liaising with regard to the installation, operation, and maintenance of equipment,
- handling error reports, invoicing, customer service communications,
- compliance with legal obligations (e.g., retention of accounting documents).
2. Purpose of data processing
The purpose of data processing is to fulfill the contract between the Service Provider and the Customer, in particular:
- liaising with regard to the installation, operation, and maintenance of equipment,
- handling error reports, invoicing, customer service communications,
- compliance with legal obligations (e.g., retention of accounting documents).
3. Legal basis for data processing
Data processing is carried out on the basis of Article 6(1)(b) of EU Regulation 2016/679 (GDPR), i.e. it is necessary for the performance of a contract. In certain cases, the Service Provider may also have a legitimate interest (Article 6(1)(f) of the GDPR), for example to ensure system security and service quality.
3. Legal basis for data processing
Data processing is carried out on the basis of Article 6(1)(b) of EU Regulation 2016/679 (GDPR), i.e. it is necessary for the performance of a contract. In certain cases, the Service Provider may also have a legitimate interest (Article 6(1)(f) of the GDPR), for example to ensure system security and service quality.
4. Scope of data processed
- Contact persons' names, telephone numbers, e-mail addresses
- Billing and shipping information
- Technical data required to use the service (e.g., device ID, installation location, log data, error messages)
The Service Provider does not process image or biometric data that can be used for personal identification.
4. Scope of data processed
- Contact persons' names, telephone numbers, e-mail addresses
- Billing and shipping information
- Technical data required to use the service (e.g., device ID, installation location, log data, error messages)
The Service Provider does not process image or biometric data that can be used for personal identification.
5. Data retention period
- Contractual data: for 5 years from the termination of the contract
- Billing data: for 8 years in accordance with applicable legislation
- Error reports and technical logs: up to 12 months
5. Data retention period
- Contractual data: for 5 years from the termination of the contract
- Billing data: for 8 years in accordance with applicable legislation
- Error reports and technical logs: up to 12 months
6. Transfer of data
The Service Provider may transfer data only to the extent necessary for the provision of the service:
- to an IT operator or hosting provider,
- to subcontractors or technical partners,
- in the event of an official request, to the bodies specified in the legislation.
6. Transfer of data
The Service Provider may transfer data only to the extent necessary for the provision of the service:
- to an IT operator or hosting provider,
- to subcontractors or technical partners,
- in the event of an official request, to the bodies specified in the legislation.
7. Rights of data subjects
The persons concerned are entitled to:
- request access to data concerning them,
- request their correction, deletion, or restriction of processing,
- object to data processing,
- lodge a complaint with the National Authority for Data Protection and Freedom of Information (NAIH).
NAIH contact details:
1125 Budapest, Szilágyi Erzsébet fasor 22/c.
www.naih.hu
7. Rights of data subjects
The persons concerned are entitled to:
- request access to data concerning them,
- request their correction, deletion, or restriction of processing,
- object to data processing,
- lodge a complaint with the National Authority for Data Protection and Freedom of Information (NAIH).
NAIH contact details:
1125 Budapest, Szilágyi Erzsébet fasor 22/c.
www.naih.hu
8. Final provision
This information sheet forms an integral part of the contract between the Service Provider and the Customer. The Service Provider reserves the right to amend this information sheet, in which case the Customer will be notified in writing.
8. Final provision
This information sheet forms an integral part of the contract between the Service Provider and the Customer. The Service Provider reserves the right to amend this information sheet, in which case the Customer will be notified in writing.
Why choose Syneo Syneo?
We help simplify the processes and strengthen your competitive advantage, and find the best way to .
Why choose Syneo Syneo?
We help simplify the processes and strengthen your competitive advantage, and find the best way to .
Syneo International
Company information
Contact details
9700 Szombathely,
Kürtös utca 5.
+36 20 236 2161
+36 20 323 1838
info@syneo.hu
©2025 - Syneo International Ltd.
Syneo International
Company information
©2025 - Syneo International Ltd.
Why choose Syneo Syneo?
We help simplify the processes and strengthen your competitive advantage, and find the best way to .
Syneo International
Company information
Contact details
9700 Szombathely,
Kürtös utca 5.
+36 20 236 2161
+36 20 323 1838
info@syneo.hu
©2025 - Syneo International Ltd.
